I bought 2 computers from these people. I didn't research the service quality enough. My fault and I see that now. They will not honor the warranty after only 7 months. They told me the only way I can say the hinge is defective is to prove it when it was delivered. It was normal wear. Which lead to the screen breaking. They are very unprofessional and unhelpful of course because they wont even honor their word. I'm at a loss of $1500. Repairs will cost $700 or more. I will continue to tell ppl too!