Sorry about the rating; these people don't deserve the one star. Although I have read several good reviews obviously these people have not had to deal with customer service. Learned my lesson. Followed instructions for return to the "T" and what did I get. "Nothing". And I mean nothing. Been forty working days, yep that's about two months and still nothing. Each phone call makes me think it's a government operation. Trying to work through my credit card company now. Since I've had my problems I seem to be finding all kinds of negative comments; can't believe I missed them. Feel like an idiot.