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Sounds simple. Give us your credit card # and $0.95 and do a search. A few weeks later your card gets debited $19.95! No email, No Warning. If you don't catch it they will continue to do monthly debits from your card. Spokeo is one Internet site where you better read the Terms of Service! Just another internet ripoff. Is it any wonder why people are getting gun shy of Internet businesses? Businesses like Spokeo prey on people that don't pay attention to details and skim over TOS's. If they were to openly state that your search will cost you $0.95 plus $19.95 billed to your card monthly, how many people do you think would use it? Very deceitful.
Larry K.'s review of Spokeo earned 38 Very Helpful votes
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Dear Larry,
I'm sorry for any misunderstanding and certainly wish to help resolve the issue. When you signed up you selected our Single Search with Premium Trial plan, which provided you with an initial $0.95 Single Record as well as additional free Premium access for 7 days. As long as the trial is cancelled within 7 days, the account does not continue. Because your trial was not disabled within 7 days, a recurring subscription fee began to charge. Accounts of this type automatically renew if left active to prevent any service interruption. We try to make this very clear by detailing this on our payment page, including it in the disclaimer which has to be agreed to before the purchase is processed. In addition, the information is included in the confirmation receipt sent immediately after payment, as well as in our Terms of Use. I do apologize again if this was unclear in any way.
Sincerely,
Spokeo