I ran an issue with the software and had to reinstall it. Unfortuately when trying to activate the software. I received a message that the license key was already used. All attempts to contact FonePaw via thier website resulted in no response. Even the reseller "Paddle" was not able to get a response from FonePaw. These folks give both the reseller and themselves a bad name due to their lack of response. I now have software I paid over $100 for that I can not use.