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(Update 11-08-2021): They finally came to finish the carport, and now I am satisfied, because I finally received what I paid for. I am leaving the review at three stars, mainly because it takes such a long time to conduct business with this company. It is hard to get straight answers when you call, and you have to invest a lot of time with these people in order to receive what you order.
Tip for consumers:
It takes a great amount of time from the day that you order your carport, to the time that you actually receive it. They did finally finish the job, but it takes a lot of time and effort dealing with this company.
Products used:
Had a carport installed.
I paid the down payment for my carport on 4-13-2021, I waited until 6-24-2021 for a team to arrive to install my carport. When they were almost finished installing the carport, one of the workers tells me that one of the 21' panels had been damaged in transit and that they would have to return at a later date to finish the carport. They insisted that I go ahead and pay them for the unfinished work, which I hesitated to do until I got some sort of promise for them to return. I still have the email from a Christy Dalton promising to return in a timely manner to finish the carport, and now it is November 2021 and they still have not returned to finish the job. Avoid this company like the plague or they will rip you off. You will have to sue them to hold them accountable, because they are irresponsible and unreliable.
Tip for consumers:
Just find another company to buy your carport from, because you will regret using Coast to Coast Carports.
Products used:
Carport Installation
Avoid like the plague. I bought a Deka Intimidator battery for $200, it was DOA, sulfated and with only half a charge. I was expected to pay to ship the item back for refund, and I already paid to have the dead battery arrive at my house. I went through the Deka warranty company to have a replacement paid for by the manufacturer. RockAuto does not answer its phone, and it has ZERO customer service. Just an automated thingy wanting you to pay to send their trash back and the option to buy a second piece of trash to replace the first one. Terrible, Terrible, avoid at all costs. **Update 6-6-2020** East Penn Manufacturing (The manufacturer of this Deka battery) did not stand behind their product, and I received no replacement from them, I will never buy anything from Rock Auto Parts or East Penn again.
Larry W.'s review of RockAuto earned 2 Very Helpful votes
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