larysa b.

Poor customer service and explanation of promotional rates. Inexperienced/poorly trained staff.

We purchased couches last June. We we're told that there would be not interest until after one year (the promotional time frame). Well that was not the case. No one explained or mentioned an accrued interest rate that would be charged for the full amout of the couches at the end of the promotional period. So we are being charged an accrued interest on top of the interest for the remaining balance.

I called comenity bank after seeing my balance almost double from my previous statement and they said " If i knew where to look online I would see the the charges that would accur if the balance wasn't paid in full."I asked them if we could pay the remaining balance without the accrued interest since it was only 10 days past the promotional time frame and they were unwilling to come to any agreement. We we told there was a 3 day grace period but now we are passed that. It feels like extortion to me. If i was notified it would have been paid in full. They say they send letters but again i pay online and view my statements online so i feel there should be warnings online, in clear view, since i don't know "where to look " as the representative stated.

I've tried calling zgallery customer service and after being on hold for 20 minutes I decided to leave a message as prompted but as soon as you push zero it takes you to a voicemail and then discontents. They also don't respond to any emails.

Very poor customer service. I will never purchase anything from zgallery nor will any of my friends and family after hearing about my poor experience.

I met David B Menchetti through my local to represent me in a workman's comp case.He was supposed to pay the union on my behalf what the union payed me for my temporary disability while I was out of work. When the case was settled Mr. Menchetti did not pay the union as he promised. Now I'm uninsured because he was dishonest and did not pay the union what was owed. I was confident everything was resolved until I was contacted by the union a year later and told I owe this money. I'm very dissatisfied and in a difficult situation, with no insurance due to his greed and dishonesty.

I returned a birthday gift and received store credit. Well when I went to use that store credit it was not honored.So they received their merchandise and kept my $47 because they went bankrupt. I will never shop with any future stores associated with this company in the future.

I only gave one star because 0 was not an option. Complete scam do not waste your time or money! I have been charged fees of $1.07 multiple times and charged $35.80 a couple times and the website promised a one time charge of $1.95 or whatever it was and well that's definitely not the case. And no their website does not make it clear that you will get charged or that you have to unsubscribe to avoid monthly charges.It was supposed to be a one time fee to email myself the resume and it did not come out exactly as it was previewed! SCAM!