When I received the trainer it was like something from wish I called them the same day because it was to smaill and I went by their chart and still haven't talk to anyone on the phone and it's been over two weeks I sent several emails and of course it's a automatic email saying because of Covid but they took my money but can't treat you like your business matter it's a crappy product don't waste your time ordering from them at least with Wish u can speak with someone and you can get your money back sorry company.