I ordered a transmission from this company and they have refused to make things right because of deflective transmission that they sent. They are making every excuse in the book and is using the contract to request information that cannot be produced or is not what they want to see on the return policy. I spent nearly $1200 dollars with addition to a extra charge for delivery. I had to pick up the part myself because of details being left out on the purchase and not clarified. I still haven't received a refund for this extra charge that I paid for delivery. They received video explaining the issue and outlying what was wrong from the actual shop that is installing the transmission and still giving me a hard time. Demanding that the shop print and outline everything they did first on installing it. The representative is very rude and uncompromising. This company need to be investigated on how many people money they have taken thus far. Everything that I have tried to upload or download have been rejected due to size restrictions which is the normal size when sending documents. Everything with this purchase has been a lot of money and time.