Laura A.

My recent experience with CVS Caremark left much to be desired. Despite assurances and promises of expedited service, the fulfillment of my prescription was plagued by delays and misinformation. From conflicting updates regarding the status of my order to unfulfilled promises of expedited delivery, the process was marred by frustration and disappointment.

Despite my repeated attempts to escalate the issue and seek resolution, I was met with a lack of urgency and accountability on the part of CVS Caremark's customer service team. Their failure to deliver on their commitments has left me without vital medication for an extended period, highlighting a concerning disregard for patient welfare.

Overall, my experience with CVS Caremark was deeply unsatisfactory, and I would caution others to exercise caution when relying on their services for timely prescription fulfillment.