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Laura C.

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1

1 Review by Laura

Booking.com

  • Booking.com

“Long delay to honor best price guarantee”
4/11/14

Long delay to honor best price guarantee. 2 of the times I have used this site to book a room, the hotels booked, used this site to circumvent the policies of their chain.

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Bookingcom T. – Booking.com Rep

Hello Laura,

I am sorry to hear that it took so long to investigate your Best Price Guarantee claim. If your claim has not been resolved please provide me your booking confirmation number so I can assist you with the claim.

Regards, Brian
Booking.com Customer Service Team

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