After being a client for 6 years, I came across a vectored download that would not break apart in Coreldraw or Photoshop. I contacted customer service requesting one credit back because it would not work. Easy enough?
Nope!
I had to prove to the girl I could not break it apart via several screenshots. A waste of my time. She then replied it workis in Illustrator, which I do not have. But I have another department that does. Sent it over and only a portion would break apart. I'm over this comapny! Terrible customer service. They seem to think they are the only image company out there! Customer Loyalty means nothing to these people.