I've ordered from Limitless twice now and have always received exactly what I was expecting. The payment system is a little different, but after navigating it the first time, it was no big deal. I like that they have a wide variety of products, better pricing than most sources, and THIRD PARTY independent lab testing. If I have a complaint, it's because both times I've ordered the expedited 2-3 day shipping, but it still takes a week to get your products. I order far enough in advance of my needs that this usually isn't an issue. It's only been an issue for me once because I travel frequently. I had one shipment arrive later than I expected it and had to scramble to make other arrangements to physically get my product.