Laura L.

We have a five-year-old KB home in Copper Crest in Mesa AZ. Throughout the five years we have had continual electric problems with our garage door and water heater shutting off when it rains. Electrical outlets that sporadically work as well as flickering or non working lights. In addition we have a roof leak. Even though the roof visually looks brand new. However we have a leak on the ceiling of a bedroom which cost us several thousands of dollars to repair drywall, insulation, and paint. We also need to replace about half of our roof another $8000 because KB home used the cheapest roofing materials available that still passed code. Our insurance will not pay because they say the roof leak is due to builder error. KB home will not pay because our roof warranty is only good for a couple of years. Add onto that just shoddy workmanship such as the deadbolt on a door not lining up with the hole it is supposed to go into, or crooked corners and uneven measuring above door sills. KB does Not care about quality. They do things as cheaply and as quickly as they can to make a profit. When your home starts to fall apart, by that time too bad nothing is under warranty.