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I just spent an hour trying to locate my order. I received a confirmation but there's no record of It The customer service rep was only available via chat and could only cancel my order after they contacted the vendor online. Huh? You screw up my order and I now need to wait in an email from Regal Flame. This is bad business. I'll need to call my credit card company to fight the charge.
Tip for consumers:
You’re better off purchasing directly from the vendor.
Products used:
They can’t locate my order.
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