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Laura O.

Contributor Level

Total Points
80

1 Review by Laura

  • The Children's Place

1/17/24

I purchased several items, had to return 4-5 that were too large. One of the items I returned was a gold sweater that was roughly $14-15, when they processed the return they gave me a credit for a tshirt that was around $4-5. I emailed about their error, they would not change it. I reported to BBB they still would not change the credit. I offered to send a picture of the tshirt I kept they gave me credit for. POOR Customer service, POOR - TERRIBLE Accounting practices.

Tip for consumers:
I shouldn't be surprised with todays standards, they are stealing from a former customer. I will never purchase again.

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