I purchased several items, had to return 4-5 that were too large. One of the items I returned was a gold sweater that was roughly $14-15, when they processed the return they gave me a credit for a tshirt that was around $4-5. I emailed about their error, they would not change it. I reported to BBB they still would not change the credit. I offered to send a picture of the tshirt I kept they gave me credit for. POOR Customer service, POOR - TERRIBLE Accounting practices.