I rang the bulwell branch store today about a click and collect item that i needed & spoke to a girl called tiffany who was lovely & extremely helpful, had great customer service, the same cant be said for the lady that served me the order, the security man shouted her (ange) and i signed 4them & i said to the security man iv got like 12mins till i have to be somewhere in a nice enough way & she said yes hes going to get them now in aslight abrupt way, i didnt like her manner at all, she has not got any customer service skills