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This company is a completely rotten. I sent them my camera and didn't hear anything for weeks. I called to see if they had received it and the guy couldn't answer the question. More time passed and I sent multiple emails asking where my camera was and why it hadn't been returned to me. I got it back months after I sent it in and it was STILL BROKEN. They had replaced the lens but messed up the rest of the camera. Sent it back to them again because they said they'd fix it again for free. That was in September. It's now January and they've never called me back. I called again today and he said it still wasn't fixed... rotten company all around.
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I ordered an o-ring for my camera housing, and after 3 weeks I hadn't received it. My emails went...
After a month of trying to reach this Thomas Drayton (even got in contact with him at his job at...
We did not 'mess up' the rest of the camera. You sent it back and we repaired it once again and sent it back to you in good working order.