I ordered purple Jinbee glasses. I received brown glasses with no flowers on them. I contacted customer service and was told they can't do a second return (my first pair fit badly) and that the glasses don't always end up looking like they appear. In other words they lie to get people money. Very pissed.
Thank you for your review.We sincerely apologize that we did not bring you a pleasant shopping experience with us. However, as we've stated on our website: For frames with patterns, the actual pattern on eyeglasses may vary slightly from the one pictured. If you're not happy with your glasses, our team will reach out to you promptly through email and help you to return your glasses back for a refund according to our return policy. You may please check and feedback to us as soon as possible so we could help resolve the issue for you. Much appreciate your understanding on this matter.
Lauren Has Earned 2 Votes
Lauren M.'s review of GlassesShop earned 2 Very Helpful votes
Thank you for your review.We sincerely apologize that we did not bring you a pleasant shopping experience with us. However, as we've stated on our website: For frames with patterns, the actual pattern on eyeglasses may vary slightly from the one pictured. If you're not happy with your glasses, our team will reach out to you promptly through email and help you to return your glasses back for a refund according to our return policy. You may please check and feedback to us as soon as possible so we could help resolve the issue for you. Much appreciate your understanding on this matter.