laurence s.

PLEASE STAY AWAY FROM THIS COMPANY - THE ONLY ADVICE THAT I HAVE IS THAT I AM A DOG WITH A BONE AND THIS COMPANY HAS PICKED THE WRONG PERSON TO UPSET AS I HAVE VERY POWERFUL CONNECTIONS IN BOTH LAW AND WHERE I STAND AS A CUSTOMER WHO HAS RIGHTS WHEN BUYING GOODS. Please be aware that this company will lie through the back of their teeth by promising you the goods will be with you (Christmas Eve) then try to lie to you that 1 in every 100 containers get pulled through customs to be checked (I will stand you correct on this one every item, that comes into the Uk no matter how small is subjected to the highest of checks so that fraud and deception is minimised or failing that speech go and ask HM Revenue & Customs this is one area i specialise in. Sorry Kirstie but your cover as well as your bad attitude to customers that have been blown. This company comes out with the most outrageous excuses as to why they cant deliver what they have promised. Example i as the customer orders a dining room set and prior to the delivery date being met Kirstie employee rings me up saying we have your stock and we can deliver on christmas eve then at 18.12 after business closing we receive an email saying we have only received half your items so wont be able to deliver for another month. Prior to ringing customers the company will have been told via an invoice that the container thats shipped in has x amount of stock and what they are as the container is then emptied to verify the order. Yet again this is a no brainer and when confronted the employee kirstie gets angry and slams the phone down and knowing she has been caught out. The employee then gives you a managers number and asks to speak to a guy called mehmet who after ringing 144 times yes thats right it took me 5 hours as i wanted to make it clear i was not going to be fobbed off that he never answers and so i have contacted HM Revenue & Customs and also the Police Criminal Investigation Unit to uphold my refund and to have this firm investigated for breach of contract and obtaining money by false misrepresentation