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After paying a flat €22 for shipping cost which is a total rip-off, SSENSE managed to send my item in the wrong size! I contacted an agent and they told me I should wait for 3 days. 3 days later, two hours of waiting just to interact with an agent who takes 30mins to respond and as he was about to complete the refund, he left the chat without saying a word! I have tried live chat again and I was transferred to no new customer agent.
THIS IS A WARNING: Stay away from this website!
Tip for consumers:
Do not use this website at all cost and vent to other with affordable shipping and better customer service. You will most likely get ripped off.
Products used:
Shoes with one item sent in the wrong size!
Laurene S.'s review of SSENSE earned 12 Very Helpful votes
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