Lauren K.

I had an issue with order non arrival due to an out of stock item. The reason for lack of arrival wasn't communicated until I enquired myself by email. Emails were responded to quickly but the promised refund was not forthcoming. However once I contacted the Facebook help team they were extremely helpful and efficient and resolved my issue almost instantly so can't fault their social team who did a great job. I hope to be able to upgrade my rating further when the bikini I've been assured will be sent arrives as I'm yet to be able to comment on the actual quality of the swimwear, hoping it's as great as they always look online