I bought a 3 piece outdoor setting and the screw is too small for the hole. I contacted them for a return and refund, I couldn't believe it when she replied with "screw it the other way round"! She's (Kathy) is pretty stupid to think that a bolt half the size of a screw head will stop going through a big hole. Absolute dud Chinese furniture and super dodgy Filipino customer service. So office of fair trading and a bank dispute it is. If I could give negative stars then I would.