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Within the first 24 HOURS of being on care.com, someone contacted me regarding a job. The job was 100% fraud- already starting off on a bad foot. The person contacted me saying that they had a son in a wheelchair and needed me to babysit for her because her husband had passed away. They were willing to pay me $18/hour and I should have known that was too good to be true from the beginning. After everything I went through with this person, I considered staying with care.com contingent on how their customer service worked with me on this situation. I e-mailed their customer service right away and have yet to be contacted back with any useful information (it's been over a week). Stay away from care.com!
Lauren R.'s review of Care.com earned 58 Very Helpful votes
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Hi Lauren, we strongly recommend our members to report any fraudulent activity to our Member Care team at 877-227-3115 or at careteam@care.com. Unfortunately, you are correct in saying that when a job seems to be too good to be true it usually is. We recommend our members to take a look at the safety tips on our site so they have the ability to easily recognize the warning signs of fraud. Also, I would encourage members to make their phone number private so they are aware of who has their contact information, all members have the ability to do this under their Account & Settings and Privacy Settings.