Lauren W.

Firstly, I got my size wrong and emailed to see if I could change and thankfully I had a rapid reply and they corrected my order for me! 5 stars for that. Dispatched the next day too.
However, after paying £11 delivery I had an update from DHL to say I had more custom fees to pay before shipment could continue- £69! Which I cannot afford to pay. World wide shipping should not be an option if this is the case. Who on earth wants to pay £80 in total for delivery for 3 pairs of leggings. Very disappointed and now I feel stressed having to deal with sorting it out myself as DYE are not responsible for anything to do with customs. There should be more of an awareness raised about the amount customs can be, I was mind blown tbh!