Ordering process is good, shipping speed is good, frequent sales and discounts on shipping is good. T-Shirt quality varies enormously, seemingly with the size and style of shirt. Smaller ladies sizes were nearly transparent and might as well be made of cheesecloth, had holes after ~ 10 washes. Larger ladies sizes were ok, but an odd shape (very long in the torso, making designs that start at the bottom of the shirt start around your knees). Men's shirts were ok quality but not great. Shirt tags are removed so you can't see the manufacturer's brand.