Thumbnail of user lauriev181

Laurie V.

Arizona, United States

Contributor Level

Total Points
80

1 Review by Laurie

  • Coach Outlet

2/9/24

There seems to be some doubt as to whether coachoutlet.com carries authentic and/or high quality pieces. They ABSOLUTELY do! I have purchased shoulder & crossbody bags, leather boots, jewelry, a stunning leather briefcase and more, and every item is made of the utmost high-quality materials, leather, hardware, stitching and accurate sizing. If you know how to spot a real COACH & read the "serial/style" numbers on the creeds, then you'll know that these are authentic, and none that I have ever purchased have had the "F" "factory" code, which means they were not made specifically & only for the outlet. Probably the most impressive thing (other than the amazing prices) is their customer service. I clicked on the "chat" button to express a comment one time, and the actual COACH company answers you the very next day by email. The representative was absolutely so kind & friendly and solved my inquiry. I'm telling you, I could not be more impressed, so much so that I am now going to buy a COACH logo scarf, awesome travel jewelry case and a white bag for summer. If you knew me, you'd know why this is quite a "shocker." For the past 25 years, ALL of my bags were only from one specific luxury designer (with my "L" initials). Now, I find myself scouring CoachOutlet.com for "anything I might want to buy next." Even though I still just purchased one of "the other brand's" $10,000 bag, I am just as excited to wear my gorgeous leather COACH booties and carry my laptop computer in my stunning leather COACH briefcase. You have GOT to see the photo of it with it's embossed leather "C"s, gorgeous gunmetal hardware, and supple compartments inside. I love the smell of high-quality leather. And I probably sound a commercial, but I'm loving the freedom of grocery shopping now with the "Elias Belt Bag' on, instead of a dangling shoulder bag. However, make sure that you are clicking on www.coachoutlet.com (with the authentic "C" logo in front of it). There is another site "www,coach (dash-dash-) outlet.com (with carriage in front of it), and I do not know if it is legitimate.

Tip for consumers:
There is a $7 return charge, but that’s for as many items as you’d like to box. Alternatively, you may use your own postage.

Products used:
Belt bag, Booties, Shoulder bag, wallet, earrings, bangle, brief case

Service
Value
Shipping
Returns
Quality

Laurie hasn’t received any votes.

Laurie hasn’t received any thanks yous.

Laurie doesn’t have any fans yet.

Laurie isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user kikid20
5/1/23

I got the gallery tote which has a zipper on the outside and I love it! It's perfect to keep my...

Thumbnail of user vincents704
12/26/22

I agree the website is slow and always has been.I've been buying COACH for my wife for years due...