This website is a complete ripoff. I gave them my logo, which I have never had an issue with embroidering on any hat. First off, they could not re-produce my logo on the hats I wanted. Took two weeks for them to even send me "sample" through email. Also, they will not cancel my order and I have to pay $98.05 for something I have NEVER EVEN RECIEVED! These people are crooks. DO NOT EVER BUY ANYTHING FROM THEM!