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Stay away! Ordered something on feb 2 and items had to get here on feb 5... to my findings they had no order number and no tracking info for GLS. I rather stay on ebay something thats been around for years. If u know what im saying i would stay away from new sites. As they say " what you pay for is what you get". Also for my refund..."ohh lord bby jesus" how do you do a refund with no confirmation on my end. This sounds alot like a scam. I just pray to god that they send me some of my hard worked money back. Yessir!
And i am a real person not a bot.
Stay safe everyone!
Tip for consumers:
Stay away from foreign shipments and courier
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Didn't receive my order
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Hi Luis D.,
Thank you for bringing this to our attention, and we sincerely apologize for the inconvenience you've experienced. We understand your frustration with the delay and the lack of order number and tracking information. Rest assured, we take your concerns seriously, and we're actively investigating this issue to ensure it doesn't happen again.
Regarding your refund, we completely understand your apprehension. We assure you that we are processing your refund promptly. We are committed to resolving this matter swiftly and ensuring that you receive your hard-earned money back as soon as possible.
We value your feedback and your trust, and we're deeply sorry for any negative impression this situation may have caused. Please don't hesitate to reach out if you have any further questions or concerns. Your satisfaction is our top priority, and we're here to assist you every step of the way.
Thank you for your understanding and patience.
Warm regards,
Paul D.
Customer Advocate Team
CarParts.com