leah z.

Well. I ordered my first outfit which came to $44 instead of the $25. I did agree to the VIP program as it wouldn't let me continue without saying yes. I called customer service after making my purchase to cancel the VIP membership so I wouldn't be forced into remembering monthly to say no to an outfit picked for me in my email as I just want to try the clothes before I commit to monthly outfits. The lady I spoke with was so rude and refused to cancel my membership. After three requests to cancel she obliged. Asked for a confirmation # which she rattled off really fast and then hung up on me. I learned a few days later not only had they cancelled my membership but also my order and charged my credit card. It has been a nightmare dealing with them and only after contacting them on facebook, twitter and email finally got an answer back through facebook saying I had to deal wtih their customer service. I have disputed the charges with my credit card company as they are unwilling to refund my money for no product and cancelling my order. They are total scammers and I have told all my friends to stay away! I suggest everyone else do the same or you'll be dealt with rudely and charges made on your card and no product to show.