Leana S.

I organized our group of friends' Secret Santa for our kiddos. First time we set up our kids' profiles. It was quite confusing on how to go about it. Most of us didn't know we had to be on our kids' profile to accept the invitation to the exchange and a host of other issues. HOWEVER, I contacted their Help desk online. Jewel the Elf saved the day! She was very fun, friendly and most of all HELPFUL! She took care of all 6 issues we had and she did it while having great spirits and great customer service skills. We gave her a round of applause! TY, Jewel!