Ordered lotion as I have done many times from them. Company has been good up to this point, now seems they have went completely shady. BEWARE of buying anything from them. I need to return the lotion I ordered, as they have a 14 day return policy and I am within those limits. On their website on the return page and customer service page it pops up in error of pages not available. I have tried calling them, which goes directly to vm and they will not return calls. I sent them a FB message to which Dan responded briefly but has ignored my reply. They have turned into a company with horrible customer service. It's sad a company that has been around for 14 years cannot treat their loyal customers with respect.