I ordered my item over a month ago and on April 8th it said it was "in transit." I still haven't gotten my item and the assistance is horrible. No updates at all. Plus, the emails says it could take up 4 weeks to come. No where does it say 6 weeks. I'll will never do business with this company again.
We are sorry to hear that you have not received your order. Typical ship times are 1-3 weeks but can take up to 6 weeks on rare occasions. I have included the link below to our website that has this information.
Our customer service team would be happy to look into this for you. Please email us at help@diademboutique.com and we will respond within 24 hours. We look forward to hearing from you.
Hi Lee,
We are sorry to hear that you have not received your order. Typical ship times are 1-3 weeks but can take up to 6 weeks on rare occasions. I have included the link below to our website that has this information.
https://diademboutique.com/apps/help-center#!shipping-times
Our customer service team would be happy to look into this for you. Please email us at help@diademboutique.com and we will respond within 24 hours. We look forward to hearing from you.