lee b.

Had a bad experience with them. Order a helmet for christmas present end Nov and site said "in stock". Never arrived and they hardly respond to emails with no phone number. I ordered a different helmet and it came quickly but not the one my son wanted. They provided RA and label so I shipped it back. After MULTIPLE email exchanges I finally received the helmet ordered end Nov on Feb 10th. However, they apologized that the returned helmet was received but not processed. After a month of them holding both my funds and helmet, I insisted on a refund, after a week of no response I had to initiate a dispute with CC company, still outstanding. They blame christmas and superbowl orders for delays but this is not good customer support nor business practice!