I have bought two wigs from this company, a year apart. The first one I still wear daily, but I have been wearing it in less than optimal conditions in India for 9 of those months., and have been unable to properly care for it. It has been tangling a lot, especially in the past couple of months, but I believe that may be my fault. It needs a deep conditioning. Having said that, their hair is so soft and silky. I liked it so well that I bought another one this year, which I have not yet worn. But the hair is soft and smells amazing.