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Lee M.

Contributor Level

Total Points
81

1 Review by Lee

  • Oshenwatch

4/7/23

In early May, 2020, I purchased my Oshenwatch using PayPal.
It arrived in 58 days - the return period is 30 days from purchase.
Less than a month later, I discovered that the health tracking "features" of the watch - including blood pressure, blood oxygen level and pulse rate are not measured in any way. Placing the watch on my kitchen table and activating the measurement mode via the app on the phone, I received random "healthy-seemiing" entries that one would expect from proper measurement instruments attached to a healthy adult.
I was furious that a company would sell such a deceptive item, proclaiming how great it is in a heavily saturated advertising campaign.
I went to the buyoshenwatch.com site - you know the one, it has great reviews dropping in every few seconds. I soon figured out that there was no way to leave a review of any type.
In a few days, I started emailing any address that I could find involving the sale.
Strong Current Enterprises accepted my PayPal payment.
Cutting to the chase, September 15,2020 - after over four months and 37 emails from me after buying it, I received a full refund from Strong Current Enterprises.
I finished my correspondence with Jan at the email address
*******@buyoshenwatch.com.
Good luck fellow victims of Oshenwatch / Strong Current Enterprises!

Part two:

Detailing the return procedure:
After many emails, I got a person to authorize returning of the watch outside of their original 30 days from date of purchase limitation.
Trying to return the watch, I first had to sidestep their claims that I had received it much earlier. They said that they can definitely confirm a mid-June delivery date. I provided a screenshot of an email I sent in early July, stating that I finally received it and wanted to order additional watch bands as I easily recognized that the watchbands would fail quickly. They responded saying to look online for replacements.
After they got the date correct I got the okay to return and did so within the allocated 30 days.
A day before it arrived, I provided tracking info to them. That tracking number is
*********************.
Looking up tracking shows it was picked up at the post office. For almost 10 days I had to supply the same tracking info and order number 6 times.
Finally Jan took over. She stated she would immediately refund my payment after receiving my tracking info.
No credit for 40 hours, I sent a WTF (W meaning where, LOL) is my refund (I kept it polite and did not include the wtf).
I received an email stating that Strong Current Enterprises had refunded my money.
I sent a final email thanking her for her help, explaining that the company she works for is preying on it's customers and should refund everybody's money. I explained the false random readings produced, making it potentially dangerous to a person depending on it for readings.
If you are a victim, hammer them with emails at *******@buyoshenwatch.com.
GOOD LUCK!
Regarding the Cardio watch:
I am not a medical professional. I do have a technical background and have worked with medical imaging instruments as well as myriad other electronic items. I was given one of these so-called health tracking watches to hook up to a friend's smart phone. In the process of connecting it I discovered that placing the watch in measurement mode while the watch was on a wooden table gave healthy readings of pulse blood oxygen level and blood pressure. The watch I was testing was called Cardio. The one thing in common between these two watches (Cardio and Oshenwatch) was that they both used the app called Fit Pro. I have seen this information on Youtube videos that have reviewed the watches. Reviews can not be left on the web pages that sell these watches.
While it may seem trivial, some people may be relying on these devices to not overdo activities and not be alerted to a dangerous situation.
Lee M

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