Leila M.

Door dash has routinely delivered my food to the wrong address twice. I did not get the food but they refused to refund me. This most recent time they brought the wrong thing. I offered to allow them to come pick up the wrong thing and deliver the right food. They refused and again did not refund me. I had to dispute the charges on my credit card. I will NEVER use them again. Grubhub is great. Never a problem with a refund if your order is incorrect or missing. In fact, many times Grubhub will even send you a discount coupon if they've made an error in addition to the refund.

A horrific experience. My flight was canceled after being on the tarmac for 3 hours. All of justfly's customer service is handled by call centers. There were serious language barriers because I am only fluent in English but worse than that they refused to transfer me to a manager and despite the airline authorizing full refunds for ALL tickets including non refundable ones, It took hours of stressful, frustrating and time consuming calls with long waits and in the end Justfly did not refund my money and I had to purchase a new ticket from another airline for twice the money I spent on the original ticket. Unacceptable. Never again will I use them.

My flight was cancelled abruptly after sitting on the tarmac for 3 hours. The airline refused to rebook everyone and mant customers including me were left without flights. They were supposed to call us with rebooking info unlike most airlines which rebook you on site when a flight is canceled and many people got no calls. We were forced to buy new tickets ourselves from other airlines or be stranded. As you can imagine purchasing new tickets at the last minute was extremely costly. The airplane itself was old, musty and dirty. Never again.