I live out of the US and I needed some new pads for street skating and in this country they do not have a good selection of inline skate gear. So I found this site and ordered the Poorboy pad set which includes a pair of knee, elbow and wrist guards for a decent price. When I received the order, I got the Knee and wrist guards but they sent me a set of Demon elbow pads instead which is not what I wanted. So I returned them and I get an email from them saying that they are sold out of the elbow pads and asked if I would want a refund. My mistake was asking if they are getting them back in stock but I didn't hear back from them for over a month and then all they told me was that they are "out of stock". So 4 months later I looked on their site and low and behold, they are selling the elbow pads by themselves on their site and I emailed asking if I could have those instead and all they kept telling me was "it is out of stock"... I call shenanigans. I don't even expect to get my shipping or my money reimbursed.
I have a lot of friends who are in Roller Derby here and if i had a good experience I would have recommended them but I told them don't bother. Order form someplace else.
I am telling all of you the same thing.