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Leonora A.

Contributor Level

Total Points
80

1 Review by Leonora

  • Roaman's

4/21/23

If I could give a NEGATIVE star I would. Their "Happy Returns" is anything but! In an attempt to return it seems you can't go to just any Fed Ex only the one they designate. My nearest one was 12 miles away and turned out to be only a drop box that I couldn't use. I was willing to mail it but would cost me $11.99 PLUS they wouldn't credit my charge account for free. They were going to charge me over $10 to credit my account! They give me a GIFT CARD! Why would I want a gift card to someplace that is so difficult to make returns. So, $13.99 ti ship it to me, $11.99 to try to return it and then another $10 and change to credit my account cost almost as much as the item itself. Can't get much worse!

Tip for consumers:
Worst shopping experience EVER!

Products used:
shoes

Service
Value
Shipping
Returns
Quality

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