I've had virgin internet and TV for 4 months and from the very beginning nothing but problems with the connection more often than not I have to reconnect and the problem continues. I have talked with your technician as well as bell no one seems to know what the problem is. I'm tired of it and am going to cancel the internet and TV it's the worst I've ever had. I think I should get a refund to compensate me for all of my frustration