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We have been working with DID Logic for a couple of years and were always satisfied with the services. Unfortunately they are not able to deliver all required services which we need for all locations we have. Thus we have decided to change providers. Once DID Logic understood that we are cancelling their services they have stopped all communications with us. We have sent multiple porting requests which have been declined by DID Logic and when we as the customer contact them they don't reply anymore. Not even our account manager is answering to any of our mails.
For me this behavior is unacceptable and I am very disappointed with their customer services. For this I don't suggest anyone to use this company.
Leroy V.'s review of DID Logic earned 6 Very Helpful votes
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Dear Leroy,
We’re genuinely sorry about this situation. Looks like a mistake, though: we handle porting requests promptly, so apparently your emails didn’t reach us. Please contact us again at support@didlogic.com with “Porting issue” as Subject, and we’ll make sure everything is okay.
Regards,
Alexandra, DID Logic