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I ordered 4 turtle ties for my wedding coming up on August 22nd. The ties are not what I was looking for in the design. I don't want a return, I want to exchange for a different style! NO ONE there will answer the phone or answer my emails! I am running out of time to do this exchange! I am going to contact my bank and dispute the charge and just send them back and take my business elsewhere. This is the worst customer service ever! I am a customer service manager and if my customer service department did this I would get FIRED! HORRIBLE!
Lesa F.'s review of Zazzle earned a Very Helpful vote
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Hi Lesa. In reviewing your account, we do see that our CS team assisted you with the issues you had with the original order and that a new order was placed. If you need further assistance, please let us know. Thanks.