This was a terrible experience. I had 2 other 'iffy' experiences with other Rover sitters
My animals were distressed.
I explained to Rover in multiple emails to which they did not respond, the details of how i found my animals and my home. I also explained that i didn't want to leave a bad review for fear of retaliation and that Rover should interview other customers especially those that don't leave reviews.
I asked Rover several times using their directed emails *******@rover.com and *******@rover.com to learn how to leave a formal complaint describing what happened, I can't bear others' pets being vulnerable to this.
I don't believe Rover vets their sitters well and I also don't believe they have good control over their review system.
Thank goodness my time away was brief.