Good Morning,
Your tech seems to have some sort of knowledge of a/c. But he has NO sense of curtsy in finding anyway to make a quick buck/rip a customer off. I called you guys for an estimate for a coil cleaning, air handler cleaning, a UV bulb replacement and duct cleaning. After he started adding up the totals all of the prices was through the roof it was so high that I could of possibly replaced the unit and duct work throughout the entire house. I was quoted $2,965.00 dollars. This is ridiculous... For example he quoted me $475 for a UV bulb, I paid $91 for the replacement bulb. New they go for $192.00. A drain cleaning $125.00 for a 20 feet of PVC pipe, this is madness. You only need about 5 psi of nitrogen or a shop vac and 5 ounces of bleach or chlorine tablets. A/C filter drier $225.00 this is ludicrous, they go for under $30.00. Drain pan acid wash $199.00, it s a plastic pan that just needs water and soap. Like I said earlier, just so you know you tech Jose Espinal is full of Poop, C--P, S--T and just looking to rip people off and make a quick buck. On another note, He doesn't even have a uniform or company vehicle... very unprofessional... I would never call your company or recommend Honest A/C for anything.
Thanks for Nothing...
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Amy
Ext 257