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I've been going through a lot of money issues lately and I finally got it sorted out and I had just enough money to get gas all of a sudden I get $24 dollars taken out of my account from Brainly for a subscription I didn't know I had. This isn't the first time this has happened to me. Back in 2021 they charged me and I was able to get a refund. But now they've changed their policy which I did not know because I haven't used this service since 2021. Now I can't get gas in my car and I don't get paid for another week. I will never use Brainly again.
Lex B.'s review of Brainly earned 6 Very Helpful votes
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Hello Lex,
Thank you for contacting us.
Unfortunately, we do not process refunds, according to our policy. You can learn more about it in our email communications and in our Help Center —> https://bit.ly/refund-policy-brainly
Please note that we send expiration reminders when the subscription is about to renew. We also inform the users that we do not provide refunds if the subscription is not canceled on time. This information was included in the emails sent to you.
If you have any questions, please always feel free to get in touch by sending an email to subscriptions@brainly.com with the subject line “[Jabber] Review”.
Cheers,
Brainly Team