Thumbnail of user lg461

L G.

Contributor Level

Total Points
80

1 Review by L

  • RedShelf

9/22/22

I have been submitting help requests for 3 weeks, but each time they just make it solved without even trying to reach me.

I cannot download ANY ebooks at all on any device. When I try to, it says "Publisher only allows 1 copy downloaded, please delete it from iPad." But it's not even downloaded on my iPad (that's where I'm trying to download it) so I can't delete it from there. So I can't download it on any device.

Only got 1 reply from them ever asking a question I had already explained in the original ticket, I replied right away, and they've ignored me ever since (2 weeks ago).

Tip for consumers:
DON'T USE THIS SITE. Just. Don't.

Products used:
ebooks

Service
Value
Returns
Quality

L hasn’t received any votes.

L hasn’t received any thanks yous.

L doesn’t have any fans yet.

L isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user ac1204
A C. reviewed RedShelf
4/17/24

My ebook worked great the first half of the semester, but I lost access to it after that....

Thumbnail of user kevinc3465
3/15/24

Stay away from Redshelf, incompetent company full of gross negligence. Their product I paid for...