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Lianna M.

Contributor Level

Total Points
81

1 Review by Lianna

  • Bank of Montreal Online Banking

10/31/22

Spent 2 hours on hold, call timed out and just dropped with no answer. Called back to start the process again. In the meantime I dm'd through fb messenger and was given a different ph# and chose the option to have them call me back, only for that person to give me the same ph# to call. The whole process is designed that you will give up in frustration. Incidentally I have used Manulife bank and American Express customer service lines and they actually answer the phone with a real person.

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