This firm are a bunch of cowboys. Im still waiting 9 months later for an illuminater mirror to work. It failed after 6 weeks bulbs and starters gone. They refused to replace the item took months to send new starters, which were wrong when they arrived. They then insisted that the mirror was returned "to be tested". It eventually came backe minus 3 of 4 bulbs. Now they say they don't know what length the bulbs are and will have to take another mirror apart to find out the length and wattage ( my heart bleeds!)
AVOID THESE PEOPLE LIKE THE PLAGUE, CALLING THEM INCOMPITANT IS BEING KIND TO THEM. EVEN S#@T IS BEING COMPLIMENTARY