Lillian A.

I was offered a promotion to start a free trial. I was walked through the process and told to register my bank card or credit card. I was assured that I would not be charged. I was denied the promotion 24 hours later and told by a sales Representative Kathleen that she will see what she can do and assured me that I would not be charged anything. My account was charged 260 which I did not authorize. I called yelp only to get the run around. For two weeks telling me they would call me back. I changed all banking info to make sure this would not happen again and somehow they accessed my information and got into my account which they now charged 360. My bank has opened a investigation but I have to wait up to 55 days. Big company scamming small business. Yelp left me in a horrible situation as I relied on my pay for my children and they stole it.