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Lillian B.

Contributor Level

Total Points
140

1 Review by Lillian

  • RedShelf

10/11/20

This is easily the WORST book reading platform that I have ever had the displeasure of using. It's unbelievably frustrating in every way possible. Pages take ages to load. The font on the pages is tiny, and when I try to zoom in, the screen freezes up and I have to back out of the app and come back in again. Sometimes, the page just won't come in to focus at all and I have to shut the entire system down to get it to load in properly. I have a new iPad with the latest iOS on it; I *should* be able to use my iPad as an e-reader and turn the screen to portrait mode to make it more like reading a book. Instead, I'm forced to keep it in landscape mode, only able to see less than half the page at a time, because portrait mode somehow cuts off the last word of most lines? What the hell is that about? It will randomly decide not to advance to the next page until I close the app and come back in. The table of contents will send me to the wrong page, if it will work at all. And, just to take my frustration level up another notch, it will auto log me out every 30 minutes or so, and I have to close everything and start all the way back over. It all sucks. I have used more profanity in the last 5 hours trying to get through the chapter on this textbook that I was required to buy online for a class than I have in the previous year! For anyone who is on the fence about purchasing a product from this company, let me help you out with a little advice: Don't! Pay more for a hard copy of you have to because you'll probably have to buy it later anyway... like me. PLUS: I just bought a NEW copy of the textbook for $47. My prof INSISTED the class purchase this unholy pile of s@#* for an online class for $60! I could have saved myself a ton of money, time, and frustration if I'd just purchased the physical book in the first place.

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Steve M. – RedShelf Rep

Hi Lillian - We appreciate you taking the time to leave this feedback and messaging with us about a potential resolution. If you have future feedback or questions, feel free to contact us at solve.redshelf.com.
- Ashleigh

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