Lillie E.

UPDATE>>>>>I contacted Rosewe.com at their service department about a refund for bad quality items, Their Administrator contacted me and ask me to send more pictures of the garments, because the ones I send them were not good enough, I send them several more photos of the garments, after they saw them. They ask me if I would agree to a refund for green dress and 20% of the other dress and me keep the product, which was $35.04 total. I did agree and confirmed the transaction, I was told to close the complaint and I would have a refund placed back into my PayPal,; on my PayPal summery it said after resolution they will refund within 2 days,, I did as they said, but its been over week now and when I try to contact their service department they will not allow me to log in, so I cant contact them except through PayPal where they wont reply from the last 3 days where I have send them a message, to reply, I have never had a company do in this manner, Very upset about this, they did not follow through with their commitment to refund me, when I agreed to be refunded less than I paid, I did type on their review after I closed account, I was happy with the way the service department had settled the dispute, Now I cant even change that,, I send them a message saying I am going to turn it over to PayPal the 19th if I have not heard from them by then, This is what PayPal advised me to do, so they can try to get my refund I was agreed on, I could not file a complaint after that date, Very displeased///